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How does a Cim Finance credit card work?

  • Credit card

Cim Finance offers MasterCard and Visa credit cards, which are accepted in Mauritius and worldwide. These cards are equipped with a secure chip and a personal identification number (PIN), which make it a safe means to make purchases or withdraw cash and pay later in instalments. 

What are the payment terms of my credit card?

  • Credit card

You can settle either :

  • The total amount due;
  • The minimum amount due, which is 5% of the amount due

You can pay either:

  • By direct debit from your bank account;
  • In cash or by card at one of our sub-offices
  • By cheque sent by post or at one of our sub-offices. All payments by cheque are subject to a clearance period of 7 days.

How can I obtain a credit card?

  • Credit card

Any individual over 18 years of age can obtain a credit card provided his/her application is accepted by Cim Finance. You will be given a credit limit according to your repayment capacity.

What documents are needed?

  • Credit card

Cim MasterCard, Visa Classic / Gold et MasterCard Titanium

  • Identity card (main/additional card holder)
  • Last payslip
  • Proof of address of less than 3 months (CEB/CWA/MT bill)

 Cim MasterCard et Visa Business

  • Certificate of incorporation
  • Board Resolution
  • Annual reports
  • Valid permit/operation licence
  • Bank statements for last 3 months 
  • Proof of address of less than 3 months (CEB/CWA/MT bill) of holders and signatories
  • Copies of identity cards of directors
  • VAT Certificate
  • Business Card Registration
  • Last audited accounts

Where are Cim Finance credit cards accepted?

  • Credit card

The Cim Finance credit card allows its holder :

  • At sale outlets equipped with electronic Point of Sale (POS) terminals or on retailer websites (Internet) where the MasterCard or Visa logo is displayed.
  • At automated teller machines (ATMs) displaying the MasterCard or Visa logo.

How can I check the balance on my credit card?

  • Credit card

Call our hotline (230) 208 9090 and follow the instructions:

  • Dial 1
  • Dial your credit card number (e. g. 4000 1234 5678 9010)
  • Dial your secret number, i.e. the 6 figures following you birth date on your ID card (for example, if your ID card number is R151258290863A, your pin number is 290863).
  • Our automated attendant will give you the remaining amount on your account, i.e., the amount you can spend with your card.

How can I change the credit limit on my card?

  • Credit card

Call at one of our sub-offices with your ID card, a recent payslip or bank statement dating from less than 3 months.

How can I report loss, theft or fraud on my credit card?

  • Credit card

First, contact us immediately by phone on 2089090. Cim Finance provides a 24/7 service. Then, as soon as possible, call at one of our sub-offices, with your ID card, to fill in the appropriate form. Moreover, a police report will be required in case of theft, detection or suspicion of fraud.

What must I do if I forget my PIN code?

  • Credit card

If you forget your PIN code, contact us on 208 9090 or call at one of our sub-offices to apply for a new PIN code. Thereafter, your new PIN code will be mailed to you. 

What must I do if I want to change my PIN code?

  • Credit card

You have to call at one of our sub-offices with your credit card. Our customer service representative will guide you in the process of change of your PIN code to a new one.

What must I do if my address has changed?

  • Credit card

Fill in the ‘Notification of Change of Address’ section at the back of your monthly statement and mail it to our main address or call at one of our sub-offices with a recent proof of address (CEB/ CWA/ MT bill) in both cases.

What must I do if I want to change my payment terms?

  • Credit card

Fill in the appropriate form, available at one of our sub-offices.

What are the fees related to credit cards?

  • Credit card

The fees for credit cards are as follows:

Les frais rattachés à la carte sont comme suit :

Card Annual fees
Cim Classic cards Rs 200 + VAT
Cim Gold cards Rs 700 + VAT
Cim Titanium MasterCard Rs 200 + VAT (monthly)
Cim Business cards Rs 700 + VAT (per card)

Cim Finance Bonus Program 2016-2017

  • Credit card

Cim Finance Bonus Program 2016-2017 helps you win bonus points that can be exchanged against cash-back or vouchers cards. Each rupee you spend entitles you to one bonus point when you pay your purchases with your Cim Finance credit card.

  • 10,000 bonus points can be exchanged for Rs 30 credited on your credit card account.
  • 25,000 bonus points can be exchanged for a Rs 100 voucher redeemable at Allsport, Debonairs Pizza, Fishaways, Espace Beauté and Mauritius Attractions.
  • 50,000 points bonus can be exchanged for a Rs 200 voucher redeemable at Panarottis, Spur and Mugg & Bean.

What is an additional credit card?

  • Credit card

An additional credit card bears the same characteristics as other credit cards, namely the chip and PIN code. It is issued in the name of the card holder or a specific person (spouse, child...) and the credit limit can be specified. It is also offered to people who want to limit risks on online transactions at a lower cost. To apply for an additional card, you just have to call at one of our sub-offices, with your ID card. If the card is to be issued to another person, his/her ID card is also needed. As main cardholder, you are liable for additional cards and can specify the credit limit. 

 

Card Annual fees
Cim Classic cards Rs 100 + VAT
Cim Gold cards Rs 500 + VAT
Cim Titanium MasterCard Rs 100 + VAT (monthly)

LoungeKey

  • Credit card

As a holder of a Cim Titanium Mastercard, you can enjoy the Mastercard Airport Experiences provided by LoungeKey, which gives you instant privilege access to more than 1100 airport lounges across 120 countries. Simply present your Cim Titanium Mastercard when you enter the lounge and the access fee of USD27 to this lounge will be debited thereafter from your designated payment card.

We encourage you to create an account on LoungeKey on www.loungekey.com/cimfinance to have access to the updated list of participating lounges, to view your visit history and to consult the FAQ’s section, which covers a number of commonly asked questions.

 

Note:

Fee is subject to change.

Your card must be active with a minimum available balance of USD 4, which will be validated at the lounge. You will be granted access only upon successful card validation. Note that this amount will not be charged to your credit card statement.

Travel Insurance Coverage

  • Credit card

Depending on your card, you are offered a travel insurance cover. Contact us if you need a certificate of insurance. In an emergency, don’t panic! Your card entitles you to assistance in the event of hospitalisation or repatriation. Use the Emergency Assistance card and call (230) 4055805.

If you pay your plane tickets with a Cim Finance Gold or Business credit card, the insurance cover is free. If you do not pay your tickets with a Cim Finance Gold or Business credit card, contact us on 208 9090 or by email at [email protected] for a quote.

When you use a MasterCard Titanium credit card, your insurance cover is free.

How do I manage this credit limit?

  • Credit card

An account statement is a useful means to manage your card account and the legal proof of all transactions made with your credit card. It is sent once a month to allow cardholders to keep their accounts up to date. However, if no transaction has been made on your card, you will not receive any statement.  

What is provided in an account statement?

  • Credit card

An account statement highlights:

  • credit limit
  • previous balance
  • transactions made up to the 15th of the current month 
  • total sum due
  • minimum amount due
  • payments made since last statement  
  • interests (if applicable)
  • total of bonus points earned

What is the use of the account statement?

  • Credit card

When you receive your monthly statement, you should always check that the transaction items are correct, by comparing the sums stated with your purchases/transactions. If you find an error (unexplained transaction/wrong amount), inform the Card Department of Cim Finance.

What are the benefits of Cim Finance Gold, Business and Titanium credit cards?

  • Credit card

Depending on your card, you have a free travel insurance cover. Contact us if you need a document to certify that you are insured. In case of emergency, do not panic! This card entitles you to assistance in hospitalisation and repatriation. Use the “Emergency Assistance” card and call +230 2067850.

 

Travel Insurance Coverage

Benefits and applicable conditions With the purchase of the air ticket with the Cim Finance credit card With the purchase of the air ticket without the Cim Finance credit card
Business (Click Here) Free Please contact us at 208 9090 or by email at [email protected] for a quote
Gold (Click Here) Free Please contact us at 208 9090 or by email at [email protected] for a quote
Titanium (Click Here) Free Please contact us at 208 9090 or by email at [email protected] for a quote

What are the additional costs?

  • Credit card
  • Individuals
Annual fees Rs 200 + TVA
Additional Credit card Rs 100 + TVA
Interest rate on balance due 2.1% per month (25.2% per year)
Fees for card replacement Rs 100 + VAT
Increase in credit limit Rs 50
Penalties for late payment % of amount due, with a minimum of Rs 150
Penalty for exceeding the credit limit 1% of amount exceeded, minimum of Rs 150
Charges on cash advance 2% of amount withdrawn (minimum Rs 100)
Interest rate on cash advances 2.1% per month (25.2% per year)
Charges on quasi-cash* transactions 2% of amount withdrawn (minimum Rs 100)
Interest rate on quasi-cash* transactions 2.1% per month (25.2% per year)

How does a Cim Finance credit card work?

  • Credit card

Cim Finance offers all MasterCard and Visa credit cards, which are accepted in Mauritius and worldwide. These cards are equipped with a secure chip and a personal identification number (PIN), which make it a secure means to make purchases or withdraw cash and pay later in installments. 

Are there other charges related to credit cards?

  • Credit card
Interest rate on balance due 2.1% per month (25.2% per year)
Fees for card replacement Rs 100 + VAT
Cash advances 2% of amount withdrawn (minimum Rs 100)
Interest rate on cash advances 2.1% per month (25.2% per year)
Increase in credit limit Rs 50
Penalty for exceeding the credit limit 1% of amount exceeded, minimum of Rs 150
Penalties for late payment 1% of amount due, with a minimum of Rs 150
Charges on cash advance 2% of amount withdrawn (minimum Rs 100)
Charges on quasi-cash* transactions 2% of amount withdrawn (minimum Rs 100)
Interest rate on quasi-cash* transactions 2.1% per month (25.2% per year)

Credit purchase

Shopping has never been so convenient

Fill in the information below and simulate your repayment capacity

Finance Amount (Rs)
Interest (%)
Repayment term
Part payment

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Part payment
0.00
Interest paid
0
Repayment term
6 months

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

You are taking a lease

Leasing:
Price:
Age of Vehicle:
Period:
Down payment:

Monthly rental(Rs)

Finance amount (Rs)

Residual value

Repayment term (month)

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

Cim Voyage

How about taking a vacation with your family and friends to explore other shores?

Fill in the information below and simulate your repayment capacity

Finance Amount(Rs)
Interest (%)
Repayment term

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Part payment
0.00
Interest paid
0
Repayment term
6

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

Credit Facility

The solution to your immediate need for a credit facility!

Fill in the information below and simulate your repayment capacity

Finance Amount(Rs)
Interest (%)
Repayment term

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Interest paid
0
Repayment term
6

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.