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What is Cim Finance Connect?

  • Cim Connect

Cim Finance Connect is a practical way of accessing information regarding your account by 

(i) entering your user name and password in the customer area of our site,  https://www.connect.cimfinance.mu.

(ii) SMS

You can thus

  • review your account transactions
  • view the amount due for the current month
  • view the total balance of your account
  • receive messages on promotional offers

Why use Cim Finance Connect?

  • Cim Connect

Cim Finance Connect is an efficient and secure service that lets you access your accounts online. Users can thus view their balance and transactions anytime and anywhere.

How can I register with Cim Finance Connect?

  • Cim Connect

Cim Finance Connect is an efficient and secure service that lets you access your accounts online. Users can thus view their balance and transactions anytime and anywhere.

Are there charges for the use of Cim Finance Connect?

  • Cim Connect

 No. The service is free but, for each request sent by SMS, your mobile operator will charge you the normal cost of a SMS.

How can I start using Cim Finance Connect?

  • Cim Connect

You can use Cim Connect Finance as soon as you receive your password by post or by SMS.

Is there a hotline?

  • Cim Connect

 Yes. The number is (230) 203 6820. The phone service is operational from 08:30 to 17:00 on weekdays.

What happens if I forget my password?

  • Cim Connect

You can fill in a form at one of our Cim Finance counters; you can also download the form on our site, fill it and send it to Cim Finance. A new password will be sent to you by SMS or by post.

How do I change my password?

  • Cim Connect
  • Log in to our site https://www.connect.cimfinance.mu.
  • Click on the 'Log in' button
  • Click on ‘Change password’ on the left of your user account
  • Fill the relevant fields
  • Click on the ‘Save’ icon

What happens if my user name and/or password is blocked?

  • Cim Connect

Your user name and password are the only means of accessing your account online. In the event that your online access is blocked, you can fill in a request form at one of our Cim Finance counters; you can also download the form on our site, fill it and send it to Cim Finance.

When is my account updated on Cim Finance Connect?

  • Cim Connect

The transactions should be updated the next working day.

What does ‘Time Out’ mean?

  • Cim Connect

If you have been inactive for more than 5 minutes, you are automatically disconnected from your session.

Is my information protected?

  • Cim Connect

Yes, your information is protected. Cim Finance Connect is hosted on a secure connection (https). Moreover, your data is only accessible through your user name and password.

Can I view my account on my mobile telephone?

  • Cim Connect

Yes, the site can be viewed through the Internet on your mobile phone. You just have to enter https://www.connect.cimfinance.mu. on your URL to log in to your account.

Can I have access the SMS service from abroad?

  • Cim Connect

Yes, provided that your local mobile phone number is subscribed to a ‘roaming’ service.

How long is it necessary to obtain a response following my requests through SMS?

  • Cim Connect

 Responses are sent immediately. Nevertheless, delays can occur depending on the network of your mobile operator.

What must I do if I change my mobile phone number?

  • Cim Connect

You must write down your new mobile phone number, when you fill in the relevant form at one of our counters; you can also download the form on our site, fill it and send it to Cim Finance.

How can I unsubscribe to this SMS service?

  • Cim Connect

To unsubscribe, you must fill in the relevant form at one of our Cim Finance counters; you can also download the form on our site, fill it and send it to Cim Finance.

How do I send the details of my account through SMS?

  • Cim Connect

The requests must be sent by SMS to (230) the 5 958 0038. A specific code is necessary for each request:

To obtain: SEND the following instructions to 5 958 0038
The number of your credit card accounts  CCA*PIN*National identity card number
The 5 last transactions carried out on your credit card HIS*PIN*Account number
The minimum amount payable at the end of the month on your credit card account COB*PIN*Account number
The available credit on your credit card account REM*PIN*Account number
The total balance of your credit card account (excluding pending transactions). SET*PIN* Account number
The total monthly instalment to pay on your Credit Purchase accounts (including arrears, interests and penalties)  HPA*PIN*National identity card number
PIN change PIN*Old PIN*New PIN

Credit purchase

Shopping has never been so convenient

Fill in the information below and simulate your repayment capacity

Finance Amount (Rs)
Interest (%)
Repayment term
Part payment

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Part payment
0.00
Interest paid
0
Repayment term
6 months

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

You are taking a lease

Leasing:
Price:
Age of Vehicle:
Period:
Down payment:

Monthly rental(Rs)

Finance amount (Rs)

Residual value

Repayment term (month)

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

Cim Voyage

How about taking a vacation with your family and friends to explore other shores?

Fill in the information below and simulate your repayment capacity

Finance Amount(Rs)
Interest (%)
Repayment term

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Part payment
0.00
Interest paid
0
Repayment term
6

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.

Credit Facility

The solution to your immediate need for a credit facility!

Fill in the information below and simulate your repayment capacity

Finance Amount(Rs)
Interest (%)
Repayment term

Capital repayment

Interest paid

INFORMATION SUMMARY
Monthly instalment
Rs 1,745.10
Finance Amount
Rs 10,000
Interest paid
0
Repayment term
6

Please note that:

  • Insurance not included.
  • Calculation results are approximations and for information purposes only.
  • Quoted rates are not considered as guaranteed rates and repayments will be based on your personal circumstances, Credit facility amount and term.
  • All requests for credit facilities are subject to standard credit approval.
  • The calculations assume that all payments are made when due.